This hotel is an economical price but high end standard for staff-customer interaction at every level of service. The rooms are very quiet, I actually didn’t even need to use my ear plugs to fall asleep. The bed and pillows are so comfortable and the bathrobe to wear to the excellent swimming pool is very good quality. The restaurant was accessible and the chef really does know how to cook steak, and the breakfast staff makes an excellent cappuccino served in a porcelain mug.
Jo-anne
mars 2025
The hotel looks brand new even though it's already 5 years old. The decor as you walk is absolutely beautiful and not at all what I expected. Everything was also spotlessly clean. We had the standard suite which had a king bed, sofa bed in adjoining room with a little kitchenette. We truly appreciated the extra space that it provided over a 4 walled room. The room was lovely with all the amenities you could ask for and also spotlessly clean. Definitely enough space for 2 adults and 2 children or 3 adults for sure. Staff were friendly and always had a smile. I also appreciated that the hotel at the time was taking in evacuees from the Jasper fire and were providing them with a host of additional ammenities and resources to help them through what is probably the worst time of their lives. Kudos to the Sandman Group for caring.
Lianne
août 2024
The hotel is very well decorated. Everything fits together beautifully, not tacky mismatched carpet like other places I’ve stayed at. The staff is friendly and fast which makes checking in and out a seamless process
Woods
décembre 2024
Great location, fully equipped kitchenette was a god sent for being on vacation with kids
Stephanie
juillet 2024
The rooms were very nice, clean, comfortable. Loved the shower. The pool was really great for our family, we spent a lot of time there. Awesome beds. Lobby was very nice as well.
Leonard
mars 2024
How clean our room was Microwave was great Bedding and bed was very nice
Carol
février 2025
The location is perfect to meet up with family. The hotel is always clean and the staff are always great. Unfortunately I didn't have time to get in the pool but I will next time. I had the chance to take my sister from Nanaimo, BC to CHOP! It was her first time and they did not disappoint, it was soooo delicious and AMAZING! YUM! I have been telling my friends and family to come and stay here.
Judy
juillet 2024
Fantastic staff at the front and they were very attentive to our needs. Spoke with a manager on our last day she was very polite and said the issues we had would be dealt with thank you.
Terrance
juillet 2024
Loved the large bathroom and shower! Comfortable bed.
Brobbel
janvier 2025
We've stayed here several times because it's a beautiful hotel at a reasonable price and the location is excellent. It's just near the entrance to Hwy 16 and close to many amenities such as restaurants and shopping in Sherwood Park. There is ample parking and the location is very quiet.
Brenda
juillet 2024